AWS Cargo & Courier

Last updated: January 13th, 2026.

1. Data Controller

AWS Cargo & Courier, operating in Atenas, Alajuela, Costa Rica, is responsible for the processing of personal data collected through its website and services.

Contact email: info@awscargo.com
Contact phone: +506 72902221

2. Services

Through the website, users may:

• Create a personal account

• Receive a mailbox number

• Pre-alert packages arriving in the United States

• Track shipments

• View shipment history

• Receive billing information

• Receive notifications via email and WhatsApp

3. Personal Data Collected

We collect the following personal data:

• Full name

• Email address

• Phone number

• Physical address in Costa Rica

• Delivery address

• Identification number (ID or passport)

• Billing information

• Shipment and pre-alert history

We do not collect sensitive data.

4. Data Collection Methods

Data is collected through:

• Website forms (registration, pre-alerts, contact)

• Cookies

• Automatic server logs

5. Use of Information

Personal data is used to:

• Create and manage user accounts

• Assign and manage mailbox numbers

• Process pre-alerts and shipments

• Billing services

• Customer support

• Operational notifications

• Marketing communications

• Internal analysis and service improvement

6. Marketing Communications

Promotional messages may be sent via email or WhatsApp.
Users may opt out by replying to the message, contacting us via email, or using the website contact form.

7. Data Sharing

Personal data is not sold or shared for purposes unrelated to the service.
Data is used solely for operational purposes related to courier services and communication with users.

8. International Data Transfers

Personal data is stored and processed on Amazon Web Services (AWS) servers located in the United States, following internationally recognized security standards.

9. Data Security

We apply appropriate security measures, including:

• HTTPS / SSL encryption

• Restricted system access

• Data encryption

• Backups

• Secure authentication mechanisms

10. Data Retention

Personal data is retained:

• While the user account remains active

• Only for the time necessary to provide the service

11. User Rights

Users have the right to:

• Access their data

• Request corrections

• Request deletion

• Object to marketing use

• Withdraw consent

Requests may be made via email, contact form, or WhatsApp message.

12. Minors

The service may be used without age restrictions. In the case of minors, use is understood to be authorized by a legal guardian.

13. Cookies

The website uses:

• Essential cookies

• Analytical cookies

• Functional cookies

A cookie notice is displayed on the website.

14. Changes

AWS Cargo & Courier reserves the right to update this policy. Changes will be published on the website.